MG2120, MG2270, MG2570 (requires hardware validation), MG3170, MG3570, MG4270, MG5270, MG5550, MG5750, MG6170 Canon MAXIFY Series: MB2000, MB2300, MB5000, MB5300, iB4000
Look for a popup window that says "A function was finished."
Wait for the printer to process the command, turn the printer off, and then turn it back on normally. Troubleshooting Common Errors
Service Tools for Canon Printers | Page 4 | PrinterKnowledge Canon Service Tool V.4713 Download
If possible, read and save the current EEPROM data before making any changes.
Canon Service Tool v.4713 is a Windows utility used mainly by technicians to perform low-level maintenance and configuration on certain Canon inkjet printers. Common uses include resetting internal counters (waste ink absorber/EEPROM), initializing parts, adjusting printer settings, and performing service tests that standard user drivers do not expose.
A small office had a Pixma printer locked after the waste ink counter reached its limit. Using a community-shared Service Tool V.4713, a technician backed up the EEPROM, reset the waste ink counter, performed nozzle checks and alignments, and restored normal operation—saving immediate replacement costs. Long-term, the office scheduled preventive maintenance and ordered replacement absorber pads to avoid recurrence. Common uses include resetting internal counters (waste ink
: Clears 5B00, 5B01, and 1700 errors instantly.
Using the wrong version of the Service Tool can cause a permanent "dead" state (E000 error) on your printer, commonly known as "bricking." V.4713 is generally safe for the models it supports. How to Prepare Your Printer for Service Tool V.4713
Ensure the printer is connected to your Windows PC via a . (Wi-Fi/Network resetting is not supported). Because this is proprietary software
Release both buttons. The power light should blink and then stay lit, indicating it is in Service Mode. How to Use Canon Service Tool V.4713
To verify the reset, go to the section just below, ensure it is set to Main , and click Value(%) . It should now display 0 .
Because this is proprietary software, it is often shared on third-party forums. Always exercise caution and use antivirus software.