For standard installations, the default administrative account created by the system uses the following credentials: Admin (case-sensitive in some versions)
Note: Genetec strongly advises changing these immediately via the Config Tool's 'Password Management' tab.
Depending on the specific Genetec hardware or service you are accessing, the default credentials may vary: : Username : Admin Password : [Blank] Synergis Cloud Link (Appliance) : Username : admin Password : softwire Streamvault Appliance : Username : Admin genetec config tool default password
In the dropdown, select Genetec Security Center . In the Username field, type Admin .
Tie your Config Tool logins to corporate identity providers using Active Directory (AD) or OpenID Connect. This ensures user access terminates automatically when an employee leaves the company. Tie your Config Tool logins to corporate identity
🚫 🚫 It’s not "genetec".
💡 If you don't remember what you set it to, stop trying to guess! 💡 If you don't remember what you set
This guide covers everything you need to know about default credentials for the Genetec Config Tool, how to recover lost passwords, and how to harden your security system against unauthorized access. What is the Genetec Config Tool Default Password?
Enforce corporate password policies, expiration timelines, and account lockout thresholds automatically. 4. Enable Multi-Factor Authentication (MFA) Configure MFA for all accounts accessing the Config Tool.
Once you have the credentials, following these steps to access the Config Tool:
Open a new query window and execute the official Genetec database script to reset the admin user to factory defaults. (Note: You may need to contact Genetec Technical Assistance Center (TAC) to obtain the exact SQL query or utility for your specific software version to avoid database corruption). Critical Security Risks of Default Credentials