Citrix Login — Home Affairs

When your work session is finished, do not simply close your laptop or exit the browser window. Click the "Log Out" button within your Citrix session, close the web portal, and properly disconnect your virtual workspace.

If you have followed this guide and are still unable to resolve your issue, your primary point of contact should be the Department of Home Affairs's internal IT service desk. They have the specific knowledge of the department's Citrix environment and your user account. Your manager or department's internal website should provide the contact details for the help desk.

Check your internet connection. Ensure you are not blocked by a firewall and that you are using the correct URL. home affairs citrix login

and go to the official Home Affairs Citrix login page: https://citrix.homeaffairs.gov.au

An authorized Multi-Factor Authentication (MFA) token or registered authenticator app. When your work session is finished, do not

Citizens and visa applicants do not usually log in via Citrix. Instead, use these official portals: Portal Name Primary Login Page ImmiAccount Access ImmiAccount South Africa eHomeAffairs Logon - DHA

Security is the paramount concern for the Department of Home Affairs. The adoption of Citrix is a strategic move to enhance security, allowing the department to provide remote access and apply security measures "such as multi-factor authentication in order to secure confidential content". The DHA is committed to "a concerted effort to modernise the DHA, focusing on digital accessibility, efficiency, and security". This includes adhering to frameworks that ensure only authenticated personnel can access the system. They have the specific knowledge of the department's

If you cannot resolve a technical issue, contact the Department of Home Affairs IT Service Desk immediately for support.