With the DVR powered on, press and hold the button for 10-20 seconds.
Pull out the main 12V DC barrel power adapter from the wall outlet.
Before performing a hard reset, try the standard factory default login information often used by Multistar and similar H.264 DVR manufacturers: (Leave blank), admin, 123456, or 888888 2. Physical Hardware Reset
Look for a small, recessed button on the back of the DVR or inside the casing on the motherboard. Perform the Reset: Unplug the power from the DVR. Press and hold the reset button.
If default passwords fail, the most common solution for older Multistar DVRs is the (or Super Password).
This method attempts to reset the system clock and settings to factory defaults. Unplug the power and open the DVR cover.
Resetting a Multistar DVR password requires navigating a series of troubleshooting steps, ranging from trying default credentials to performing a physical hardware reset. Since Multistar functions as an OEM (Original Equipment Manufacturer), specific support can be limited, but standard digital security protocols for DVRs typically apply. Step 1: Attempt Default Credentials
Find the circular, silver CR2032 CMOS battery on the motherboard.
Some Multistar DVRs have a physical reset button inside the unit.